FAQs
Domestic orders within the United States should arrive within 1 week.
We accept returns and exchanges within 30 days of delivery in the U.S. for items in perfect, saleable condition, in their original packaging, with the original sales receipt. Personalized, altered, and engraved pieces are final sale and cannot be returned or exchanged. Return shipping costs apply. Refunds go back to your original payment method. Gift recipients are eligible for exchange or store credit.
Yes, we offer a buyback program for 24k gold jewelry purchased from us. The buyback price is based on the current market rate at the time of sale, plus a 10% buyback fee. Contact our team at hello@vannaryjewelry.com to start the process.
Every purchase from Vannary includes a Certificate of Authenticity, guaranteeing that your jewelry is made of pure 24k gold. We also stand behind our products with a commitment to exchange or buy back your 24k gold jewelry at any time, subject to our buyback policy (based on the current market price plus a 10% buyback fee).
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We buy back Vannary jewelry anytime
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